This Privacy Policy describes how
www.sicc.coffee ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website (the "Website") in accordance with the General Data Protection Regulation (GDPR).
Information We Collect
We collect personal information for specific and legitimate purposes only. Here's what we collect and why:
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Order Processing and Account Management : Name, email address, phone number, billing address, and shipping address are collected to fulfill your orders and sample request, create an account, and manage your account details.
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Communication : Email address is collected with your consent when you subscribe to our newsletter or contact us. You can withdraw consent at any time.
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Website Analytics : We collect anonymized usage data such as IP address (hashed), browser type, operating system, referral page, length of visit, and pages viewed on the Website. This information is used to analyze trends, improve the Website, and personalize your experience (with your consent). We strive to minimize data collection and use privacy-friendly methods wherever possible.
Data Subject Rights
Under the GDPR, you have certain rights regarding your personal information:
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Right to Access: You can request a copy of the personal information we hold about you.
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Right to Rectification: You can request to correct inaccurate or incomplete personal information.
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Right to Erasure (Right to be Forgotten): You can request to delete your personal information, subject to certain legal exceptions.
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Right to Restrict Processing: You can restrict the processing of your personal information, meaning we can only store it but not use it further.
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Right to Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format and have it transferred to another controller.
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Right to Object: You can object to the processing of your personal information for marketing purposes or based on your specific situation.
To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within one month of receipt.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law. We will then delete your information securely.
Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website is 100% secure. We will notify you in the event of any data breaches that may impact your information.
International Data Transfers
If we transfer your personal information to processors outside the European Economic Area (EEA), we will ensure a level of protection equivalent to GDPR requirements through contractual arrangements or other appropriate safeguards.
Children's Privacy
Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
Links to Other Websites
Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of any other website. We encourage you to read the privacy statements of any website you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.
Contact Us
If you have any questions about this Privacy Policy or your rights under the GDPR, please contact us at: info@sicc.coffee
Effective Date
This Privacy Policy is effective as of July 27, 2024.
